Shipping policy

Returns:

  • Each framed print from League the Brand is “made to order,” which means it is specifically built just for you only after you have placed your order. Due to the custom nature of the products and services we provide, we are unable to accept returns or offer refunds. We are also unable to make any changes or cancellations to orders after 24 hours from the moment the order is placed. If you believe you have made a mistake with your order, please contact us immediately at hello@leaguethebrand.com 

Cancellation Policy:

  • When you submit an order through our site, an order confirmation is sent to you and our system verifies your payment method. After you place your order, it is immediately sent to our fulfillment center and can no longer be modified. It is our hope that this expedited turnaround works to your advantage, but we do understand that it can make it difficult to cancel or modify your order.
  • If you need to cancel your order please email us at hello@leaguethebrand.com as soon as possible.
  • If we are able to intercept your order, we will process a cancellation if we receive notice within 24 hours of your purchase.

Shipping & Handling:

  • Your order will be custom-made and shipped out in less than 5 business days.
  • Your orders will be shipped via USPS, or FedEx with few exceptions. 
  • Please note that the dates are estimates and are subject to change. We will be sure to notify you if there are any unforeseen delays.

International Orders: 

  • Canada Orders: Customers can check out normally but It is the customer’s responsibility to pay any & all duties/customs. 
  • For international orders, please email hello@leaguethebrand.com
  • League the Brand will not be held responsible if international orders are lost or stolen.

Damage Policy:

On rare occasions, one or more products in an order may be damaged while in transit in possession of our shipping partners. In the case of damage, please send a detailed email including images of all products and packaging to hello@leaguethebrand.com  Upon League the Brand’s sole discretion, we may determine to replace or refund the order following a review of each case. Don’t hesitate to contact us if you have any questions or concerns regarding a damaged product. 

Theft Policy:

  • League the Brand does not cover instances of theft.
  • When tracking numbers say the package has been delivered, we assume it to be true. Unfortunately, in the case of theft, we are unable to cover the cost of the purchase. We sincerely apologize for the inconvenience and unfortunate situation

Expedited Orders:

  • At this time, we are unable to offer expedited shipping on orders.